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Reference last reviewed 27 October 2026

Legal and compliance

How a company enters a new market

The sequence from legal assessment to launch, and the parts that routinely take longer than anyone plans for.

Reading time 9 minutesLast reviewed 27 October 2026

Entering a new market is treated in company presentations as a decision. In practice it is a sequence of dependencies, most of which cannot be run in parallel, and the elapsed time is usually measured in quarters rather than weeks.

The sequence below is the common shape. What varies between markets is how long each stage takes and which one turns out to be the constraint.

Two: corporate structure and local presence

Many markets require a locally incorporated company, a branch, local directors, or local shareholding. Brazil requires Brazilian incorporation with local shareholding; Colombia and Peru require local establishment; American states require a relationship with a licensed casino.

Corporate structure then interacts with everything else: banking, tax residence, data hosting, employment and the identity of the individuals who will be assessed for suitability. Changing it later is expensive, so it is decided early and by people who will not be running the business.

Three: the licence application

The application itself is a documentation exercise of substantial size: corporate records, ownership chains to ultimate beneficial owners, audited financials, business plans, policies on anti-money-laundering, responsible gambling, complaints and data protection, technical architecture, and personal disclosures from named individuals.

The time is rarely spent writing; it is spent waiting and answering. Regulators ask follow-up questions, and the quality of the first submission determines how many rounds follow. In markets with personal licensing, each named individual is assessed separately and any one of them can delay the whole application.

Four: technical readiness

This runs alongside the application and is where most launch dates are missed.

  1. Platform certification against the market's technical standard, including the reporting interface where one exists.
  2. Game certification for every title to be offered, in that market's configuration, which is a laboratory capacity question as much as a technical one.
  3. Connection to national systems: exclusion registers, central limit systems, transaction reporting.
  4. Payment integration with the instruments people in that market actually use, which usually means new local partners.
  5. Localisation: language, currency, customer support hours, terms, and the local complaints route.

An operator whose platform supplier is already certified in the market can move through this in weeks. One whose supplier is not may wait for the supplier's own certification before it can even begin. This is why platform choice determines market reach.

Five: commercial preparation

Marketing cannot be planned from the home market. Advertising rules differ, bonus offers legal elsewhere may be prohibited, affiliates may need their own licence, and the dominant acquisition channels vary: broadcast in one market, affiliates in another, retail presence in a third, and in markets with advertising bans, almost nothing.

Pricing is also market-specific, because the tax base determines what can be offered. A turnover-taxed market forces worse odds and thinner promotions than a revenue-taxed one at the same headline rate. The tax base question is covered here.

What usually goes wrong

  • Certification queues. Laboratory capacity is finite and several operators are usually entering a new market at once.
  • Payments. Local acquiring and local instruments take longer to arrange than anything else in the technical stack.
  • Suitability review of individuals. One unresolved question about one person delays everything.
  • Rules that change during the application. Newly regulated markets routinely amend their requirements between the first applications and the market opening.
  • Legacy exposure. Serving the market before licensing can trigger a cooling-off period or disqualification.

Questions and answers

How long does entering a new market take?

Typically six to eighteen months from decision to launch in a market with an established regime, and longer in a market opening for the first time, where the regulator is building its own processes at the same time.

Is it faster to buy a licensed company?

Often, and in markets where licences are capped or tied to land-based permits it is the only route. The trade-off is that a change of control requires regulatory approval in every market the target is licensed in.

What is a cooling-off period?

A requirement that an operator which served the market before licensing waits before being licensed there. The Netherlands applied one when it opened in 2021.

Can an operator use the same platform everywhere?

Only where that platform is certified. Market coverage is one of the main criteria in selecting a platform supplier, precisely because it determines how quickly the operator can enter anywhere new.

Related explainers

Legal and compliance

What a gaming licence actually covers

A licence is not a badge of quality and it is not valid everywhere. What it authorises, who it binds, and why one company often holds a dozen.

In the reference

Market profile

Brazil

The largest market to move from unlicensed to licensed in recent years, with betting and casino under one authorisation.

Market profile

Belgium

Online licences exist only as supplements to land-based licences, and advertising is prohibited.

Market profile

Ontario

The first competitive regulated online market in Canada, open since April 2022 and the largest in North America for casino play.

Market profile

Peru

A quick, comparatively low-cost licensing regime that became a common first step into the region.